The lumper receipt that never made it to the invoice.
The broker calling about an ETA. Again.
The detention claim nobody filed.
40% of your week
None of it moves freight.
Load search alone runs up to 10 hours a week. Convoy, 2020.
The product · live
This is what your back office looks like.
Every task across booking, operations, billing, and safety, surfaced with an AI recommendation already drafted. Review it or let it run.
Freigent · Dispatch Workflow4 tasks · 1 critical
All tasksCriticalAI handled
Booking
Counter from Apex Logistics
Rate con received · counter to your $2,600 ask
DAL → HOU · 268 mi$2,450+2.3% ▲
Accept: 4.2% above floor, lane avg $2,395
AI 92% sureReview →
Operations
Detention at receiver dock
Truck 847 idle 4h · $150 accessorial accruing
CHI · Dock 14
File claim: $75/hr per rate con terms
AI 87% sure
Confirm ✓Edit
Accounting
LD-614077 delivered, POD signed
$2,340 invoice + POD submitted to factor · funded by morning
Invoice and POD sent to OTR Capital, advance pending
✓ Auto-filed · your rules
Safety
Medical card expiring
J. Martinez · CDL #TX-482190 · 14 days
Schedule exam. Nearest clinic has Thursday openings
Only youReview →
DRY-RUN BY DEFAULT · AUTOPILOT ONLY WHERE YOU ALLOW IT1 OF 4 DESKS ON AUTOPILOT · YOUR CALL
Four desks. One queue. Nothing falls through.
The outcome · what changes
The day gets quiet. The money doesn't.
The watching, the chasing, and the phone tag come off your plate. What's left is the part that was always yours: the call on the rate.
THE DISPATCHER
Executor becomes supervisor.
THE BOARD
Forty loads an hour post. The agent reads every one against your trucks and lanes. You never scan the board again.
THE PHONE
It does not just flag the good ones. It calls the broker first, negotiates the rate, and leaves you the final call.
THE CEILING
Run fourteen trucks the way you used to run eight. More trucks per seat, more income per seat.
CAPACITY
THE FLEET OWNER
Operations become a given.
THE STANDARD
Every load booked, confirmed, filed, and invoiced the same way, every time. The standard holds on the busiest day of the quarter.
THE RECORD
Every action logged with its paper trail. You approve the calls that matter, skip the ones that don't.
THE NEXT TRUCK
Growth stops meaning headaches. Adding a truck adds revenue, not fires.
CERTAINTY
Capacity for the dispatcher. Certainty for the owner. One agent doing both.
The race to the loadMeasured broker-posting to first carrier call
First to call wins the load.
Industry average, broker post to first dispatcher call: thirty seconds. Freigent calls in one to two. By the time the other carrier's dispatcher has clicked into the load, your agent has already rung the broker.
The 30s baseline is conservative. Often nobody calls back at all.