Freigent started with one belief: the only people who should build dispatch software are people who have done dispatch. We have sat at the desk. We know the 6 AM scramble, the broker email backlog, the POD chase, the invoice that goes out three weeks late because nobody had a free hour to file it.
We watched a decade of freight tech sell dashboards. More screens to check, more queues to babysit, more places for the work to hide. None of it did the one thing an overloaded back office actually needs: take the work off the plate.
So we built the agent we wanted when we were the ones drowning. It reads the rate con, files the invoice, bids the reload, and surfaces the calls that still need a human, with the answer already drafted. Your team stays in command. The busywork just stops being theirs.
Most freight tools hand you a dashboard and call it help. Freigent files the claim, sends the email, books the reload. The work leaves your plate.
We build from the operator’s seat: the 6 AM scramble, the broker who only takes the first call, the accessorial nobody had time to bill. The product is shaped by the job, not a roadmap.
Ten carriers, real lanes, founder access, no pricing handcuffs until it pays for itself. If it doesn’t earn its keep, it shouldn’t keep your business.
Every back office in this industry is about to change. Ours is not the only agent coming for the busywork.
Our position is simple: the people who work with the change should come out ahead of the people who wait for it.
So the dispatcher who runs Freigent runs more trucks and closes better rates. The bookkeeper closes the month without chasing a single receipt. The safety manager catches the expiring medical card before it parks a truck. In every seat, the executor becomes the supervisor, and the supervisor becomes the most valuable person in the building.
The busywork was never the job. The judgment was. That stays yours.