Every broker reply, in one place. Inside ChatGPT or Claude.
You email brokers about their loads. Freigent reads their replies, recommends a counter from your own minimum, and keeps every load, reply and booking in one place. Your assistant drafts the reply in your voice, and nothing is sent until you approve it.
Your inbox has emails. Freigent shows the negotiations.
Every broker reply in one list
Ask which brokers replied. Each offer shows the lane, their rate, your last counter and where it stands.
A counter from your own numbers
The counter starts from your minimum. Once you have booked 5 loads on a lane through Freigent, it also uses how far brokers moved on them. Your minimum never goes in an email.
One click to mark it booked
When the broker agrees, the card quotes what they wrote and offers Mark booked at that rate.
Plain words, in the chat you already use.
Lists the brokers who answered your emails about their loads, each with their rate and status.
Shows the card: their rate, your minimum and a recommended counter.
Your assistant writes a short reply in your voice for you to review.
Sets a follow-up on the offer. It emails no one.
More you can copy and paste: prompts that work.
What it will and won’t do.
Every reply is shown to you first. Nothing goes to a broker until you approve it.
It won't send a counter below your minimum, accepting below it takes your explicit accept on a draft Freigent shows you, and your minimum never appears in an email.
Counters come from the numbers in the email and the ones you give it. Once you have booked 5 loads on a lane through Freigent, it also uses how far brokers moved on them.
If an email tries to give instructions to an AI, the assistant ignores them and tells you.
The short answers.
Which AI does this work with?
ChatGPT and Claude. You add Freigent in either one, sign in to Freigent, and choose your company.
Which email does it read?
The inbox your offers arrive in, Gmail or Outlook, connected in the Freigent app. You can also forward offers to your Freigent address, or paste one into the chat.
Who writes the reply?
Your own ChatGPT or Claude writes the draft in your chat. Freigent checks it, sends the version you approve in the same email thread, and keeps the record.
When is a load marked booked?
When the broker's reply agrees to your number and their rate confirmation arrives, when you accept through Freigent, or when you mark it booked yourself. One click undoes a booking Freigent inferred or you marked.
How it works, step by step: Freigent in ChatGPT and Claude.